Corona Virus Update
Update Thursday 14th May 2020
We hope you are all well and keeping safe.
I thought it was time to write and update you on where we are in terms of opening soon.
Dentistry is a highly regulated profession – we have always upheld very high standards of cross-infection control and these standards have been shown to be highly effective in reducing the risk to both our patients and our team. This Covid-19 virus is new and as such the dental profession has been paying close attention to the science and research and to how other countries are structuring the return to work for dentists.
We have spoken to some of you, as you have needed us, and we know that many of you are waiting for our return! We are lucky in Tayside that the Urgent Dental Care hubs have been operating well but there is, of course, a limit to the treatment that they have been able to provide.
It looks like opening for us now is likely to be sometime in June – we are beginning our countdown to be sure that we are ready, although we do have to wait for the Chief Dental Officer of Scotland and Health Improvement Scotland to agree on the correct operating procedures.
As always, we will prioritise your safety and the safety of our team members and so there will be some changes to our Biosafety procedures to be sure that we can continue to look after your dental needs and that we can do so adhering to all the scientific guidelines.
If you have access to our Facebook Page or our website, please do check these as we are able to update those regularly to keep you up to date.
Once we know a definite date, we will begin working through our lists and we will be working extended hours so that we can keep waiting times for appointments to a minimum. There are likely to be some procedures that are easier to carry out than others in the initial weeks and so we are aiming to zone our appointments to be as efficient as possible.
Please be assured that until we announce that we are open, there is no need for you to cancel any appointments with us as we are closed at present and until the government confirms otherwise. If you do need to speak to us, please call or email and we can give advice as required.
We are looking forward to seeing your smiles and helping you to stay healthy!
Thank you for your trust and patience,
Dr Elaine Halley.
Update Tuesday 12th May 2020
Update Wednesday 25th March 2020
Dear Cherrybank Patients,
Please see below the instructions from the Scottish Government regarding Private and NHS dental services
Dental Services: COVID-19 Response – Notice for our public users
Routine dental care services in high street practices in Scotland have been suspended.
If you feel you have an URGENT dental need, in normal working hours, you should contact the practice, who can only provide advice, reassurance or telephone assessment.
DO NOT GO ALONG TO YOUR DENTIST – you should telephone your practice on their usual number. Your dentist will be able to give you advice, including taking pain relief or prescribe antibiotics.
- If your dentist confirms that you have an urgent dental need, if you have no symptoms of COVID-19, you will be offered an appointment at an urgent dental care centre.
- If you are experiencing symptoms of COVID-19 you will be contacted by staff from the designated COVID-19 urgent dental care centre.
Outside normal working hours, if feel you have an URGENT dental need, please contact NHS24.
You can find further advice regarding COVID-19 and what to do if you have symptoms on the NHS Inform Website.
We thank you all for your patience during this extremely difficult time. Stay home, stay safe and we will see you all very soon.
The Cherrybank Team
Update Monday 23rd March 2020 16.30pm
Specific advice for Invisalign Patients Mon 23rd March 2020
Updated Friday 20th March 2020 15.00pm
I would like to inform you that due to the COVID-19 outbreak we are currently unable to work as normal following the latest guidelines from the Scottish Chief Dental Officer and the government guidelines on social distancing.
This is not a decision we have taken lightly but we feel it is our responsibility to protect you, our valued patients, our team and our families.
We will be maintaining a telephone service for advice only and Dr Fulton and I will be seeing emergencies only.
An emergency is classed as:
- Severe pain for over 48 hours
- Facial Swelling
- Trauma or uncontrolled bleeding
If you have any of the above symptoms, please call 07754653625 where a member of our team can provide advice or if necessary, arrange an emergency appointment. PLEASE DO NOT ARRIVE AT THE PRACTICE UNANNOUNCED
We understand this is inconvenient and it may mean that treatment timelines are extended. We will be able to catch up with tooth straightening and restorative dentistry when it is safe to do so. If your appointment needs to be postponed then one of my team will be in touch. I would ask that you treat my team with respect. We are doing our best in a difficult situation.
We will review the situation over the next few weeks and let you know as the advice changes.
Thank you for all your support in these uncertain times.
Stay safe and I hope to see you all soon.
Elaine Halley BDS, MFGDP(UK), MSc.
Clinical Director, Cherrybank Dental Spa Ltd.
Updated Friday 20th March 2020 12.30pm
Emergency Patients Only
Updated Thursday 19th March 2020 09.30am
We are still here for you
As the situation changes, we are following the latest guidelines by the Scottish Government, and we are still open for business.
Some new guidance means that we are providing dentistry in the most appropriate way. Some additional measures are;
- We are asking any vulnerable people to stay at home.
- We are telephone screening all patients before their appointment to check they don’t have any symptoms.
- Hygiene therapists are not using ultra-sonic handpieces and will continue using hand instruments.
- Water producing handpieces are only being used if necessary, and rubber dam and additional PPE (Personal Protective Equipment) are also being used.
The health of our team and our patients’ wellbeing is our primary concern. Please don’t hesitate to contact the practice if you have any questions or concerns.
Updated 16th March 2020 09.30am
I would like to reassure all of our patients that Cherrybank Dental Spa in Perth is aware of all current government advice for healthcare professionals. We are monitoring, and following the current guidelines. All of our team members are aware that they must self-isolate and remain away from the practice if they have any symptoms or have been in contact with anyone who has had symptoms of respiratory tract illness.
We want to look after you.
Everything is 100% normal as far as the dental practice is working, however, we are taking some precautions as an extra step.
Clinical sterilisation and disinfection procedures will continue at our normal high standard as a routine. We have also increased the disinfection of non-clinical areas, door handles, bathrooms and public areas in the practice.
When you visit, you will be asked to use hand sanitiser as you enter the building, and as you leave clinical areas. You will be asked to rinse with antibacterial mouthwash prior to treatment. Magazines and papers have been removed from the patient lounge.
Other than that, you shouldn’t notice any difference.
We will continue, as always, to request your up-to-date medical history at each visit and information on your current risk status before attending the practice.
- If you have flu-like symptoms, please contact us to postpone your appointment.
- If you are self-isolating or have been diagnosed with COV-19, please contact us to postpone your appointment.
- If you are in dental pain, please contact us.
- If you are at all worried about your dental appointment, please call us on 01738 624667.
We would also like to politely ask anyone who might usually accompany you, to remain at home, or perhaps in the car. It seems the best course of action for the time being.
Elaine Halley BDS, MFGDP(UK), MSc.
Clinical Director, Cherrybank Dental Spa Ltd.
Last updated May 15th, 2020